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Wendy Perry and Associates Pty Ltd are Vocational Education and Training (VET) Specialists and Contact Centre Consultants known as WPAA, and we provide Workforce Development and Planning Services and Small Business Support as Workforce BluePrint.
Our highly skilled team of associates and partners bring strong expertise to each assignment inclusive of:
- Skills in facilitation, professional development, coaching and mentoring, project management and quality assurance
- Stakeholder/industry consultation and communication skills working with employers and enterprises, Registered Training Organisations, government and intermediaries
- Experience in the rural and remote locations, for example across the Northern Territory in Australia
- High level of expertise in managing the intersection of Vocational Education and Training with Workforce Planning and Workforce Development, including skills development and using Training Packages, capability /competency framework design, skills profiling, training needs analysis, workforce attraction and gap closing strategies
- Recognition of prior learning (RPL) professional development, model design and system review, action research
- Independent contact centre health check reviews, facilitate future proofing workshops, advice on contact centre green field site establishment, re-location, consolidation, and industry action research including teleworking and working from home
- Understanding of the implementation and evaluation of government policy initiatives
- Track record and experience in the provision of workforce planning demographics, workforce forecasting, gap analysis, the use of diagnostic tools and support materials as foundations for government interventions
- Workforce development strategy design, facilitation and review skills
- An in-depth understanding of the issues facing Small and Medium Enterprises (SME’s), ways to health check performance and practical tools for strategic and business planning
Hear what our clients have to say about working with us, read about our commitment to environmental sustainability, our industry participation and the importance of social responsibility in our work.
Subscribe to the WPAA blog and join the Australian VET Leaders LinkedIn group for information on funding, grants, new programs, the national VET regulator, Training Packages, sustainability and green skills, workforce development and workforce planning, COAG initiatives and reforms.
Interested in talking about how we might be able to assist you? Please send an email to wendy@wpaa.com.au with your request and/or make a time for a chat over the phone or Skype.
Regards
Managing Director, Wendy Perry and Associates Pty Ltd
Head Workforce Planner, Workforce BluePrint
