Vocational Education and Training Specialists | Contact Centre Consultancy

Our values:

• Adapt to change
• Capacity building
• Client focus
• Collaboration
• Encouragement
• Environmental, cultural and social responsibility
• Ethical conduct and credibility
• Flexibility
• Profitability
• Respect
• Simplicity
• Work/Life balance

Core Competencies

• Our team members hold the following core competencies
• Address customer needs
• Build client relationships and business networks
• Collaborate in a creative process
• Develop innovative ideas at work
• Develop product knowledge
• Ensure a safe workplace
• Ensure team effectiveness
• Establish networks
• Facilitate continuous improvement
• Maintain and enhance professional practice
• Organise personal work priorities and development
• Organise workplace information
• Participate in environmentally sustainable work practices
• Produce spreadsheets
• Promote innovation in a team environment
• Promote products and services
• Provide information from and about records
• Recommend products and services
• Support continuous improvement systems and processes
• Use and respect copyright
• Utilise a knowledge management system
• Work effectively as an offsite worker
• Work effectively in a business continuity context
• Work effectively with diversity
• Write complex documents